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1st Workshop on NLP for COVID-19 at the 58th Annual Meeting of the Association for Computational Linguistics, ACL 2020 ; 2020.
Article Dans Anglais | Scopus | ID: covidwho-2266715

Résumé

The COVID-19 pandemic is having a dramatic impact on societies and economies around the world. With various measures of lockdowns and social distancing in place, it becomes important to understand emotional responses on a large scale. In this paper, we present the first ground truth dataset of emotional responses to COVID-19. We asked participants to indicate their emotions and express these in text. This resulted in the Real World Worry Dataset of 5,000 texts (2,500 short + 2,500 long texts). Our analyses suggest that emotional responses correlated with linguistic measures. Topic modeling further revealed that people in the UK worry about their family and the economic situation. Tweet-sized texts functioned as a call for solidarity, while longer texts shed light on worries and concerns. Using predictive modeling approaches, we were able to approximate the emotional responses of participants from text within 14% of their actual value. We encourage others to use the dataset and improve how we can use automated methods to learn about emotional responses and worries about an urgent problem. © ACL 2020.All right reserved.

2.
12th International Conference on Social Informatics, SocInfo 2020 ; 12467 LNCS:397-409, 2020.
Article Dans Anglais | Scopus | ID: covidwho-891233

Résumé

Among the critical challenges around the COVID-19 pandemic is dealing with the potentially detrimental effects on people’s mental health. Designing appropriate interventions and identifying the concerns of those most at risk requires methods that can extract worries, concerns and emotional responses from text data. We examine gender differences and the effect of document length on worries about the ongoing COVID-19 situation. Our findings suggest that i) short texts do not offer as adequate insights into psychological processes as longer texts. We further find ii) marked gender differences in topics concerning emotional responses. Women worried more about their loved ones and severe health concerns while men were more occupied with effects on the economy and society. This paper adds to the understanding of general gender differences in language found elsewhere, and shows that the current unique circumstances likely amplified these effects. We close this paper with a call for more high-quality datasets due to the limitations of Tweet-sized data. © 2020, Springer Nature Switzerland AG.

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